Your Sun & Sand Goldens Journey: Supported Every Step of the Way
At Sun & Sand Goldens, we're dedicated to making your experience with us smooth and enjoyable. We understand the importance of clear communication, so we offer multiple ways to connect:
Staying Connected:
24/7 Support: We're readily available by phone, email, or social media (Facebook, Instagram, TikTok, YouTube). We value your questions and feedback, and promptly address all inquiries.
Clear Communication:
Email Preferred: Detailed and timely responses are our priority.
Video/Voice Calls Available: We offer calls when possible, but caring for our dogs is our top focus. Rest assured, we'll get back to you as soon as we can.
Visiting Us:
Nurturing Environment: Our location prioritizes the well-being of our puppies and parents.
Scheduled Visits: Currently, visits are limited to those on our waiting list and during puppy picks or puppy pick-up.
Meet the Parents & Post-Vaccination Visits: You'll meet the parents at pick-up (8 weeks) and have a chance for a sooner visit post-vaccination.
Virtual Tours: We compensate for limited in-person visits with extensive photos and videos on our website and social media.
About Our Golden Retrievers:
Size & Coat: We specialize in medium/large Golden Retrievers (60-90+ pounds), with slight variations due to genetics and health. Puppy coats often change as they mature. Ear flap color can hint at their adult coat!
Health Testing: Thorough health tests ensure our puppies are born healthy. We document and share these results on our parent dog profiles.
Location & Delivery:
Myrtle Beach, SC: We offer local delivery and assist with out-of-state transport arrangements (delivery not guaranteed for everyone).
International Puppy Delivery:
We prioritize the health and well-being of our puppies. Due to the complex procedures and potential risks involved in international pet transport, we do not offer international puppy delivery at this time. However, we understand that some clients may be interested in traveling to the United States to pick up their new furry friend. If you are interested in this option, please contact us to discuss the details.
Welcoming Your New Puppy:
Puppy Package: Each puppy comes with a health record, AKC registration papers, a complimentary puppy pack, and a microchip.
Ready for Their New Home: Puppies are ready at 7-8 weeks with initial vaccinations for a smooth transition.
Finding Your Perfect Pup:
Puppy Availability: Visit our "Expected Arrivals"
Temperament Selection: While observing parents and understanding breed traits can help, individual development is influenced by training and environment.
Puppy Selection:
We start matching puppies with their forever homes at 6 weeks old. To help you make the perfect choice, we can send pictures, videos, or even schedule a virtual meeting (FaceTime) at your convenience. In-person visits are also welcome after the puppies have received their first vaccinations at 6 weeks.
Placing a Deposit:
Once a litter arrives, we'll personally contact everyone on our waitlist according to their order. During this conversation, we'll discuss your preferred gender (if available) and confirm puppy availability. To reserve your chosen pup, a $300 deposit is required. We accept payments via ApplePay, Zelle, or cash.
Deposit Policy:
Deposits are non-refundable. However, if your plans change, we'd be happy to transfer your deposit to a future litter of your choice, subject to availability.
Pricing details:
We understand that welcoming a Golden Retriever into your life is an investment. The cost will vary depending on the registration option you choose: Limited AKC or Full Rights AKC. For more information on pricing and the differences between these registration options, please contact us directly.
Lifetime Puppy Return Policy:
We warmly welcome the return of any Golden Retriever at any point in their life, should you be unable to care for them. Our priority is to prevent them from ending up in shelters. Refund decisions are made on a case-by-case basis.
One-Year Health Guarantee: Peace of Mind for Your New Pup:
Every puppy comes with a one-year health guarantee against congenital defects.
What's Not Covered: This guarantee excludes common puppy conditions like parasites or coccidia, which can be easily treated and often picked up anywhere.
Refund Policy for Defects: If your puppy is diagnosed with a covered congenital defect within the first year, you'll have the option of a full refund.
Veterinary Checkup: To activate your guarantee, please have your puppy examined by a licensed veterinarian within 72 hours of purchase.
To view health guarantee click here